Measuring what film marketing couldn’t see
A film gets one weekend, and nobody could see what sold tickets
Film is a binary business. Opening weekend largely decides a film’s fate, so there is no second chance to fix a campaign. Yet in 2018 no off-the-shelf tool could tell the studio which digital activity actually sold tickets. Platforms reported views and clicks; ticket sales happened somewhere else entirely.
The missing link was the join between online and offline data. A viewer might watch a trailer on YouTube, see a Meta ad two days later and buy a ticket through a booking partner. Each system saw one fragment, so every platform claimed credit and none of the claims could be tested.
Release is weeks away and platforms only report views and clicks. How do you decide where the money goes?
Make your call to see mine.
With Fox Star’s data science team, we built our own: a multi-touch attribution platform, internally called the MDP, joining online exposure to offline ticket sales.
- Weeks of data and engineering work before the system paid back
- Dependence on booking-partner data we didn’t control
Joining what people saw to what they bought
Every system saw one fragment
A trailer on YouTube, a Meta ad two days later, a ticket through a booking partner. Each claimed credit; none could be tested.
Online joined to offline
Ad exposure was matched to ticket transactions using transaction codes and cinema check-ins: the journey from first impression to seat.
Custom weighting, tested windows
My main contribution, with the data science team: custom weighting rules and tests of 1, 7 and 28-day windows to see how film audiences actually decided.
Budget moved during release week
I used the outputs to shift budget between channels and creatives in real time. For Ek Ladki Ko Dekha Toh Aisa Laga, reach came in 93% above plan.
The campaigns beat plan, and Meta noticed
- The plan was built from historical data, consumer trends and benchmarks, so the 93% was measured against a realistic target.
- Meta featured the work at its Partnership Forum in January 2019.
- The account was among the first in India whitelisted for Meta’s ThruPlay optimization.
- exchange4media featured Sokrati’s work for Fox Star in “This is how Fox Star Studios is upping its digital game.”
I’d pair attribution with lift studies
Attribution tells you who gets credit; a lift study tells you what actually caused the sale. Together they would have made the model much harder to argue with.
When outcomes are binary, measurement is not reporting. It is how you decide.
More work